We are using a subdomain of omnitype.com for our Help Desk. There is an inconsistency on the SSL cert that is causing a mismatch error with the actual domain the Help Desk is hosted on. The website is still safe and has an SSL on the domain that houses and receives any information.
We are working on getting it fixed, but we will probably wait until between two keyset groupbuys so there is no down time on the main domain name.